Alexander helped me so much, really nice guy, really amazing service.

  Excellent support and service! Very friendly staff, who are genuinely want to help and find the better solution for you, withing their possibilities. Really recommend it!

  This is by far one of the BEST customer service experiences I have had in Berlin. As a non German speaker I truly appreciated the service of the team here who ensured that everything regarding my internet connection from the signing of the contract to the day I was actually connected was explained thoroughly to me in English. Kudos once again!

  The staff of the shop was really friendly, and helpful and solved my query very quickly. However, the service of 1&1 company itself is worse. I suffered from their mess for 2 months.

  Very friendly staff! They speak fluently at least 3 languages there, so you have no problems if you don't speak German, which is my case. I got to the store cause I had some questions regarding the internet plan I had hired over the phone, and they even helped me with things not related to my internet service. So far, this is the best customer service experience I had in Germany, BY FAR! Strongly recommended! 10/10

  Finally I was able to get a new phone number, and also the energy provider and a home internet. The service was fast and very friendly. If you one of those people that just moved in to Berlin and can't handle if those new internet, phone, energy provider - this is the place you were looking for =D

  Great service in multiple languages. Helped me solve a problem quickly when no other company involved seem to care. Thank you 🙂

  Quite good experience with this store. The guys here are very helpful and polite. Strongly recommend you to come to this store.

  The sir here is really nice, he helped me to solve my problem very quick and explain it to me. It's a good choice to order your internet!