This is by far one of the BEST customer service experiences I have had in Berlin. As a non German speaker I truly appreciated the service of the team here who ensured that everything regarding my internet connection from the signing of the contract to the day I was actually connected was explained thoroughly to me in English. Kudos once again!

  Finally I was able to get a new phone number, and also the energy provider and a home internet. The service was fast and very friendly. If you one of those people that just moved in to Berlin and can't handle if those new internet, phone, energy provider - this is the place you were looking for =D

  Very friendly staff! They speak fluently at least 3 languages there, so you have no problems if you don't speak German, which is my case. I got to the store cause I had some questions regarding the internet plan I had hired over the phone, and they even helped me with things not related to my internet service. So far, this is the best customer service experience I had in Germany, BY FAR! Strongly recommended! 10/10

  The store owner provides English, Russian and German service. He always greets us with warm hearty smile and the small sweet candies in the counter. When we just arrived, he introduced us Shell electricity provider and Barmer health insurance, which helped us get on track of the new life in Berlin. If you are also fresh off the boat, check yourself in here🥂

  This is actually one - if not the best- customer service you can get in Berlin... This shop offers an English customer service and the guy there is very professional and extremely helpful... You can make sure that you'll get the best advice here! I got my phones display totally smashed and i got it repaired without paying a single euro!!!! Although it costs 160 € to fix it... Thanks to the insurance plan this guy recommended 🙂 Keep up the good work and thanks for your excellent service man!! ✌🏼✌🏼✌🏼 -Haythem Abouda -

  I HIGHLY recommend this store. I was at my wits end attempting to deal with pre-paid SIM-card number transferrals and three phone companies simultaneously. With ease, with great calm and knowledge, the lovely couple at this store solved my telephone dilemmas (and saved the day!). Get your contracts (and all things mobile) here. Definitely.

  Excellent support and service! Very friendly staff, who are genuinely want to help and find the better solution for you, withing their possibilities. Really recommend it!

  The sir here is really nice, he helped me to solve my problem very quick and explain it to me. It's a good choice to order your internet!

  Very good service and the staff speak English. I recommend!