Excellent support and service! Very friendly staff, who are genuinely want to help and find the better solution for you, withing their possibilities. Really recommend it!

  This is by far one of the BEST customer service experiences I have had in Berlin. As a non German speaker I truly appreciated the service of the team here who ensured that everything regarding my internet connection from the signing of the contract to the day I was actually connected was explained thoroughly to me in English. Kudos once again!

  1&1 is the best internet provider in Berlin. Their client support is just perfect. They really care about their customer.

  Really helpfull people I came from an other country and had all the help i needed. I recommand.

  Great service in multiple languages. Helped me solve a problem quickly when no other company involved seem to care. Thank you 🙂

  I HIGHLY recommend this store. I was at my wits end attempting to deal with pre-paid SIM-card number transferrals and three phone companies simultaneously. With ease, with great calm and knowledge, the lovely couple at this store solved my telephone dilemmas (and saved the day!). Get your contracts (and all things mobile) here. Definitely.

  Quite good experience with this store. The guys here are very helpful and polite. Strongly recommend you to come to this store.

  The store owner provides English, Russian and German service. He always greets us with warm hearty smile and the small sweet candies in the counter. When we just arrived, he introduced us Shell electricity provider and Barmer health insurance, which helped us get on track of the new life in Berlin. If you are also fresh off the boat, check yourself in here🥂

  The sir here is really nice, he helped me to solve my problem very quick and explain it to me. It's a good choice to order your internet!