The service offered is great. They really take care of the client and help also by language-barriers problems. Everything is explained in English as well and if you need any help also in doing the silliest thing (paying the first monthly bill), they help you. Thank you!

  Really helpfull people I came from an other country and had all the help i needed. I recommand.

  I HIGHLY recommend this store. I was at my wits end attempting to deal with pre-paid SIM-card number transferrals and three phone companies simultaneously. With ease, with great calm and knowledge, the lovely couple at this store solved my telephone dilemmas (and saved the day!). Get your contracts (and all things mobile) here. Definitely.

  Alex was very helpful and friendly. We moved in Berlin a few days ago and came to apply for mobile and home internet contracts. It went smooth. We are very satisfied with the service here.

  Very good service and the staff speak English. I recommend!

  Alexander helped me so much, really nice guy, really amazing service.

  Great service in multiple languages. Helped me solve a problem quickly when no other company involved seem to care. Thank you 🙂

  Alex has helped me now twice since arriving to Berlin from the US with my cell phone and home wifi internet. Both times he fully explained to me what my options were in a clear way and provided great customer service. It has been lifesaving knowing that someone can help me set up these important services in a way I can understand. I will gladly give my future business to 1&1 no doubt. The store location is also very convenient right by public transportation.

  Excellent support and service! Very friendly staff, who are genuinely want to help and find the better solution for you, withing their possibilities. Really recommend it!